The Manufacturing, Engineering and Related Services Sector Education and Training Authority
(merSETA) is a Schedule 3A public entity established in terms of the Skills Development Act (Act No. 97 of 1998) Registration Number 17/merSETA/01/04/20 to facilitate skills development for the Metal and Engineering, Motor Retail and Components Manufacturing, Automobile Manufacturing, Plastics Manufacturing and New Tyre Manufacturing Sectors Automotive Components
Manufacturing Chamber.
INTERNAL & EXTERNAL ADVERT
We have an excellent opportunity for the following professionals to join Operations Division.
Client Liaison Officers X2 (C4)
Reference Number: CLO/GN/11/11/25
Salary Level: 49 884,94 per month
FIXED-TERM CONTRACT: 24 MONTHS
Gauteng North Regional Office
Purpose: To facilitate and implement the merSETA Client Services strategy to ensure that a high level of
client satisfaction is achieved, as well as to increase and improve the level of training and access to training
in order to promote skills development and to redress imbalances.
Key Responsibilities
The ideal candidate should be able to fulfill and perform the following key responsibilities:
- Guide and support companies to develop, implement and monitor mandatory grants.
- Support enterprises to comply with merSETA quality assurance and workplace approval policy to
meet SAQA requirements. - Manage, promote, and support participation in training partnerships and learning interventions
according to set and agreed regional and individual targets. - Monitor all learning interventions to ensure continuous progress, guide and support employers
where gaps have been identified. - Promote and support participation in merSETA project initiatives and services.
- Plan and manage moderation of trade testing and assessments from time to time.
- Support capacity building initiatives.
- Compile reports
- Identify support and market in the development of best practice kits and packs, sustainable
community-based programmes including rural and farm areas, as well as providers where there is
need. - Assist companies in all categories to claim mandatory grants.
- Identify suitable companies to participate in discretionary grants as per prescribed criteria including
but not limited to recommendation of discretionary grant funding and implementation of MoA’s.
Qualifications and Experience - A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF
Level 6 qualification that matches a 3-year Diploma in these areas:
➢ Engineering Studies
➢ Business Studies
➢ Administration
➢ Project Management
➢ Human Resources
➢ Development/Training
➢ ODETD (Occupational Directed Education, Training and Development
Practices) or related field - 4 years exposure in client liaison environment and be competent in any technical
field related to manufacturing and engineering sector
Advantageous - A Bachelor’s Degree (NQF Level 7) in one of the following fields—or an equivalent NQF
Level 7 qualification that matches a Bachelor’s Degree in these areas:
➢ Engineering Studies
➢ Business Studies
➢ Administration
➢ Project Management
➢ Human Resources
➢ Development/Training
➢ ODETD (Occupational Directed Education, Training and Development
Practices) or related field - Qualified Artisan
- 5 years’ experience in a client liaison and technical environment with a solid direct training
experience will be an advantage
Knowledge and Skills - Collaboration and project management skills
- Relationship Management
- Computer Literacy
- Attention to detail and High level of accuracy
- Knowledge of industry
- Ability to compile reports, presentation skills and problem-solving skills
- High level of verbal and written communication skills
- Knowledge of the Skills Development and related legislation
- A valid driver’s license
Must have own legally registered transport in good condition
Offer
The merSETA offers a competitive salary package and an opportunity to work with a dynamic and diverse
team. If you meet the requirements and are interested in this exciting opportunity, please submit your
application for consideration.
CLOSING DATE: 11 November 2025
The merSETA is an equal opportunity employer and preference will be given to suitably qualified Affirmative
Action Candidates and People Living with Disabilities in line with the Employment Equity Plan. To apply for
this opportunity, submit a fully completed job application form, a detailed curriculum vitae with three
references, clearly quoting the Reference Number only as a subject in the email:
recruitment@merseta.org.za
Only short-listed candidates will be contacted. Should you not be contacted within 2 months after the
closing date, please know that your application was not successful.
The merSETA reserves the right not to make an appointment.
NB: All applications without quoting “the correct Reference Number” in the subject line will be
automatically disqualified
Applicants are required to follow all instructions as outlined in the advert when submitting
their applications.